With 16 stores across Canada and one in the United States, the Olivier Soapery is growing, and growing fast. Although franchising might have initially seemed like a good idea for this family-owned company, Pierre Pelletier, VP Marketing at Olivier, found out that sometimes franchises can bite you in the ''derriere''. Learn why this system isn't always synonymous with success when your company is built on the passion and creativity of individuals.

• ‹ previous guest
• 2 of 10
• next guest ›